POLICIES:
Cancellations (Same Day/Less than 24 hour advance notice)
We take the time to prepare for your scheduled appointment before your arrival. We are committed to providing you with exceptional service. When a client cancels without giving enough notice, they prevent another client from being seen. Please give 24 hours’ notice of any changes or cancellations. We understand that circumstances sometimes prevent you from keeping your appointments, but if 24-hour notification is not given, you will forfeit your deposit. Same day cancellations for Priority Booking clients will incur a fee equaling 50% of the service booked.
Same day cancellations for Priority Booking clients will incur fees equal to 50% of service fees.
Cancellations (24 hour or more advance notice)
Timely notification is encouraged and deposit will be applied to rescheduled time. ALL APPOINTMENTS MUST BE REBOOKED WITHIN 30 DAYS OF ORIGINALLY SCHEDULED APPOINTMENT. AFTER DAY 30 THE SERVICE WILL BE VOIDED AND MUST BE REPURCHASED (FORFEITING ORIGINAL DEPOSIT).
No Calls/No Shows
No calls/no shows will forfeit their deposit AND will not be able to schedule any appointments in the future. Deposits are non-refundable/non-transferable.